Terms & Conditions

Welcome to The Members Creative Agency LLC. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before engaging with our services.

All services and client interactions are recorded for quality assurance. The Members Creative Agency LLC has the right to refuse any service that does not align with the values of the organization. The Members Creative Agency LLC reserves the right to cancel service at any time for any reason, but will fairly assess any discontinuing of services. Invoices and service agreements are considered binding. The dates of agreements must be met or the transaction is considered voided and the service as fulfilled. The Members Creative Agency LLC does not issue refunds unless services were not rendered according to the agreement between the Member and Representative of such Member. It is the responsibility of the client to be clear in expectation. The creative process of The Members Creative Agency LLC is managed by checkpoints in branding. Should the Member find error or disapproval of any portion of servicing this disapproval must be noted at the checkpoint so that adjustments can be made. After checkpoints no more changes may be made to that particular portion of the service whether branding, production, or management. 

1. Services Offered:

We provide various marketing services, including but not limited to branding, digital marketing, social media management, content creation, and advertising campaigns. The scope of services, deliverables, timelines, and pricing will be detailed in a separate agreement.

2. Confidentiality:

We respect the confidentiality of all information shared with us during the course of our engagement. We will not disclose or use any confidential information for purposes other than providing our services, unless required by law.

3. Ownership:

Any intellectual property, including designs, content, and concepts, developed during the provision of our services will be owned by The Members Creative Agency LLC until full payment is received. Upon full payment, ownership rights will be transferred to the client as outlined in the service agreement.

4. Payment:

Clients are required to pay for services as outlined in the service agreement. Payment terms, methods, and schedules will be specified in the agreement. Late payments may incur additional charges.

5. Changes and Cancellations:

Requests for changes to services or cancellations must be made in writing. Depending on the stage of the project, certain charges may apply for changes or cancellations.

6. Termination:

Either party has the right to terminate the service agreement in case of a breach of terms, insolvency, or other valid reasons. Upon termination, any outstanding payment becomes due immediately.

7. Limitation of Liability:

We will make reasonable efforts to provide high-quality services; however, we do not guarantee specific outcomes or results. We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services.

8. Governing Law:This agreement shall be governed by and construed in accordance with the laws of Georgia. Any disputes arising from this agreement will be subject to the exclusive jurisdiction of the courts in Georgia.9. Service Alignment: The Members Creative Agency LLC reserves the right to decline services that do not align with our organizational values.10. Cancellation and Assessment: We retain the right to cancel services at any time for any reason. Such discontinuation will be fairly evaluated.

11. Modifications:

We reserve the right to modify or update these terms and conditions at any time. Changes will be effective upon posting on our website. It is your responsibility to review these terms periodically. By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us at [email protected].Last updated: 08/16/2023

The Members Creative Agency LLC

3715 Northside ParkwayBuilding 100 - Suite 500

Atlanta, GA 30327

404-492-5862